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September 11, 2001

 

 

 

 

Expert System Applications, Inc.

ELECTRONIC APPOINTMENT SCHEDULING

The Benefits of Electronic Appointment Scheduling

Investing in the right scheduling software for your practice will provide your patients and staff with multiple benefits, including cost reduction and better staff scheduling.  Additional benefits of Scheduling software include:

  • Activity graphing for a visual presentation of patient and physician schedules

  • Ability to handle multi-specialties in addition to multi-practitioners

  • Rapid scheduling/rescheduling of patients

  • Flexibility of physician scheduling and appointment lengths

  • Schedule analysis for late/cancelled appointments, no shows, unfilled appointments, etc.

Paper scheduling has too many inherent flaws.  You may need to keep multiple books for multiple providers or you may be keeping multiple copies of the same schedule so that everyone has a copy.   Electronic scheduling helps you plan your day into productive increments of time for optimal outcomes for your patients as well as your practice without the redundancy and flaws.  How?  

Scheduling Office Procedures

  • Difficult office procedures can be scheduled during certain hours so that optimal staff is available to assist patients

  • Longer office procedures can be restricted to certain hours so that the patient's treatment is completed during normal business hours 

  • Multi-specialty practices can coordinate procedure hours as well as resources

Physician Notification

  • Physicians can access patient check-in information throughout the office upon patient arrival.

  • Physicians can access patient lists for the day and recommend alternative office hours for problematic patients

Schedule Shuffling

  • Absences by the physician staff and affected patient schedules can be easily re-arranged for later dates and times

  • Appointment reminder protocols can be completed without wasting postage and paper by viewing the patient information and their scheduled appointments

  • Re-arrange schedules for reduction in no-show clients

  • Re-arrange schedules that work with the patient's schedule and preferences

Having the right scheduling software can begin the streamlined patient process in your office!

More Schedule Articles:

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Expert System Applications, Inc.
5351 Naiman Parkway, Suite C     Solon, OH 44139     Tel (440) 248-0110     Fax (440) 248-0199